Whenever a new business opens, whether it be a designer clothing store in Chicago, a celebrity chef restaurant in LA or a boutique hotel in the Hudson Valley (i.e. The Barlow!), some details are surely missed. Hopefully not details that are critical to the running of the business, but simple ones that can easily be remedied. Over the past six weeks since we have been opened our guests have offered suggestions of things we might consider going forward; some we’ve acted on and some we’ve taken a pass.
One suggestion was the addition of lighted makeup mirrors for the ladies. Great idea! While there is a lot of light in our bathrooms, our understanding is that to create that perfect look a makeup mirror would be a helpful tool. While we don’t want the shelves in the bathrooms to get too cluttered, we also want the guest to have the amenities they need to enjoy their time at The Hotel.
Another suggestion was that there needed to be more Keurig K-cups in the rooms. We suspected this might be an issue, but were once again concerned that the counter space by the coffeemaker wouldn’t allow for a carousel. We were wrong, and so each guest room is now provided with plenty of coffee, decaf coffee, tea and hot chocolate K cups so they won’t run out.
Hmmmm. Wonder what else we missed…